Terms and Conditions for WatchShopSA Website Usage:


Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use which govern WatchShopSA’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.


The term ‘WatchShopSA’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.


The use of this website is subject to the following terms of use:


  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of South Africa.
  • All pricing shown are an indicative only and are subject to change at no given notice due to the rand/dollar fluctuation.


Shipping and Delivery:


Our products are shipped directly to our customers from international suppliers. We source the latest products, negotiate the best prices, handle the payments and oversee the safe delivery of the items ordered to your door.  We charge you for the actual item, packaging, shipping & delivery as well as pay any duties or taxes on your behalf (these are included in the sale price).


Returns Policy:



Please read our Return & Refund Terms carefully – they concern the purchase of products from our website. When you purchase products from Watch Shop SA you are subject to these terms and by proceeding with your purchase from this website you show your agreement to such terms and are deemed to have accepted our Return & Refund Terms. If you do not accept our Return & Refund Terms, please do not purchase from this website.


Returns & Refunds


• All Customers wanting to return a damaged or defective product must fill out a returns form available on our site before any arrangements to return a product can go forward.


• If a product is damaged in transit, or an incorrect product has been sent, please contact us within 7 days via email to resolve this issue. You will then be sent a replacement product.


• If a purchased product were to become defective, you may return the defective product back to us within a 6 month period and repairs or a replacement product will be issued once one of the Watch Shop SA staff employees have assessed and tested the product.


• All returns must be communicated with a staff member at Watch Shop SA via email before commencing the return and products may only be sent via Post Office Economy services in the original packaging with a correct tracking number unless otherwise stipulated in writing by a staff member from Watch Shop SA.


• Watch Shop SA will reimburse the cost for post office economy services returns for damaged and incorrect products. Should any other courier or postal service’s be used by the customer other than the above stipulated courier/postal/delivery method, the customer will then be liable for the excess costs incurred.


• Please Note : Our return and refunds policies are non-negotiable!


• NB! Pre-authorization is required for all returns, please contact us via sales@thewatchshopsa.co.za before returning any products and we will instruct you further. Failure to do so will result in miscommunication and /or the customer will be held liable for the cost incurred with courier services to return their product.


Voluntary cancellation of orders by the client will attract a 15% administration and restocking fee on their refund.


Coupons: Coupons are not allowed for products on special or current promotions.


Estimated Delivery Times based on Date of Payment Confirmation:


Our delivery time is the same to all major centres in SA; 6-14 working days but please allow a few more due to unexpected delays.


WatchShopSA Purchasing Procedure:


  •         Create a free account with us at www.thewatchshopsa.co.za
  •         Add the desired device to your shopping cart
  •         Select Cash / EFT / Credit Card (PayFast)  options upon completion.
  •         A tracking number will be supplied by email after the payment has been received by WatchShopSA and purchase order has been processed and completed by our suppliers.